Outage in Xendit

PH Disbursement Disruption

Resolved Minor
September 01, 2021 - Started almost 4 years ago - Lasted 7 months
Official incident page

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Outage Details

Dear customers, We are currently experiencing issues with one of our disbursement partner. We are reaching out to resolve this as soon as possible. Impact: - Unaffected disbursements destinations - PH_RCBC, PH_CMG, PH_EWR, PH_SPY, PH_QCB, PH_DCP, PH_ONB, PH_CRD, PH_RBG, PH_PRB, PH_BRB - For all other disbursements destinations, disbursements with less than 50,000 will be stuck in DISBURSING status until the incident is resolved Sincerely, Xendit Customer Support
Latest Updates ( sorted recent to last )
MONITORING almost 4 years ago - at 09/01/2021 02:14PM

We are currently seeing a recovery for disbursements except for Paymaya as disbursement destination. We will continue to monitor and update the incident status.

IDENTIFIED almost 4 years ago - at 09/01/2021 12:11PM

Dear customers,

We are currently experiencing issues with one of our disbursement partner. We are reaching out to resolve this as soon as possible.

Impact:
- Unaffected disbursements destinations - PH_RCBC, PH_CMG, PH_EWR, PH_SPY, PH_QCB, PH_DCP, PH_ONB, PH_CRD, PH_RBG, PH_PRB, PH_BRB
- For all other disbursements destinations, disbursements with less than 50,000 will be stuck in DISBURSING status until the incident is resolved

Sincerely,
Xendit Customer Support

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