Outage in Xero

Hubdoc - Some users are unable to publish documents in Hubdoc

Resolved Minor
April 11, 2024 - Started 23 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are aware some customers trying to publish a document in Hubdoc are experiencing issues. Our team is investigating this with urgency. Status Last Reviewed: 2:18 AM UTC
Components affected
Xero Hubdoc
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 04/11/2024 03:17AM

Our team has resolved the issue impacting customers trying to publish a document in Hubdoc. We apologise for any inconvenience this has caused.

Our technical team identified that this related to a system error and has restored service.

INVESTIGATING 23 days ago - at 04/11/2024 12:52AM

We are aware some customers trying to publish a document in Hubdoc are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 2:18 AM UTC

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