Xero

Xero Status

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Ongoing Planned IR outage from 5pm on Friday, 26 February to 8am Monday, 1 March

Inland Revenue is conducting system maintenance this weekend. Xero users will be unable to connect to IR from 5pm Friday, 26 February until 8am Monday, ...

about 20 hours ago Official incident report

Stats

6 incidents in the last 7 days

11 incidents in the last 30 days

Automatic Checks

Last check: 3 minutes ago

Last known issue: about 20 hours ago

Latest Incidents

Last 30 days

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Resolved Investigating Possible Issue with the Navigation Menu

Some users may be experiencing intermittent issues with the navigation menu in Xero, we are investigating and will post an update as soon as we have more information.

Resolved Users are unable to access Workpapers

We’re currently aware of an issue preventing users from accessing Workpapers. Our Product Team is investigating this with urgency. Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Resolved Some users are experiencing errors when using Xero

Some users may be experiencing errors in Xero, we are investigating and will post an update as soon as we have more information.

Resolved Errors with the Employment Information Screen in Xero Payroll NZ

We’re currently aware of an issue when trying to save the Employment Information screen. Our Product Team is investigating this with urgency. Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Resolved Some users are getting errors when accessing tax forms in Xero Practice Manager and Xero Tax

We’re currently aware of an issue where some users are getting errors when accessing tax forms in Xero Practice Manager and Xero Tax. Our Product Team is investigating this with urgency. Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Resolved Staff Members with Admin permission are unable to accept invites into practices.

We’re currently aware of an issue preventing staff members invited with admin permissions from being able to accept invites. Our Product Team is investigating this with urgency. Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Resolved Xero Central planned outage

On Sunday, 21 February at 8am NZT there will be a planned outage for approximately 30 minutes on Xero Central to perform maintenance. This time has been chosen based on usage data which shows it will have the least impact for all our customers. During the outage customers will be unable to access Xero Central, and therefore unable to raise cases. Customers will be able to raise email cases through Xero’s status page status.xero.com for the duration of the outage. On the day, we’ll keep you updated on our progress here on the status page.

Resolved Investigating Possible Issue with Reporting

Some users may be experiencing errors with reporting in Xero, we are investigating and will post an update as soon as we have more information.

Resolved Some users are unable to load reports

We’re currently aware of an issue preventing some users from loading reports. Our Product Team is investigating this with urgency. Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

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