Incident in Zapier
26 days ago
Attachments sent to Email Parser by Zapier mailboxes are not pointing to the actual attachment file
Resolved MinorComponents affected
Website Searches & Writes Polling Triggers Developer Platform Instant Triggers AppsUpdates ( sorted recent to last )
We’re continuing to monitor our fix and evaluate the results. Newly uploaded file attachments in Email Parser by Zapier should be accessible and files created from these attachments in other apps should open as expected. We’re still working on a fix to resolve permission errors on previously uploaded file attachments. We’ll provide another update by 22:00 UTC // 15:00 PT.
We have identified the cause of the problem, and our engineers have deployed a fix to update the permissions on the attachments sent to Email Parser by Zapier. At this time, newly uploaded file attachments in Email Parser by Zapier should be accessible as expected. Currently, we're working to deploy a fix to resolve permission errors on previously uploaded file attachments. We'll provide another update by 19:00 UTC // 12:00 PT.
We've identified an issue attachments sent to Email Parser by Zapier mailboxes are not pointing to the actual attachment file. You might have seen this if you tried to upload the attachment and instead got an unnamed file. We're currently working to implement a fix to address this issue and will update the StatusPage as soon as we're able. We appreciate your patience while we resolve the issue. Please reach out to our Support Team if you need anything: https://zapier.com/app/get-help.
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