Outage in Zapier
Checkout page not rendering properly
Resolved Minor
March 13, 2026 - Started about 9 hours ago
- Lasted 24 minutes
Incident Report
Summary AI Generated
Zapier experienced a checkout page rendering issue where payment and tax modals failed to appear correctly, preventing self-serve customers from adding or updating payment information during checkout. The incident lasted 24 minutes and affected users' ability to complete purchases. A workaround was provided allowing customers to add payment methods through the billing settings page before returning to checkout.
We’re currently investigating an issue affecting checkout where the payment and tax modals may not appear correctly. Self-serve customers who need to add or update payment or tax information during checkout may be unable to complete checkout.
Workaround: If you can’t add a card during checkout, you can add a payment method from the billing settings page and then return to checkout.
We’ll share another update as soon as we have more information.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 9 hours ago - at 03/13/2026 04:50PM
We’re currently investigating an issue affecting checkout where the payment and tax modals may not appear correctly. Self-serve customers who need to add or update payment or tax information during checkout may be unable to complete checkout.
Workaround: If you can’t add a card during checkout, you can add a payment method from the billing settings page and then return to checkout.
We’ll share another update as soon as we have more information.
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