Outage in Zenoti

Zenoti Application Inaccessible in ASIA11 POD

Resolved Major
May 01, 2024 - Started 16 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are getting reports of the application not being accessible from some of our ASIA11 customers. At this point this only impacts the customers hosted on ASIA11 pod. Our team is actively investigating the issue.
Components affected
Zenoti -ASIA11
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 05/01/2024 02:31AM

The response times are back to normal. We are closely monitoring for any further issues.

MONITORING 16 days ago - at 05/01/2024 02:14AM

The response times are back to normal. We are closely monitoring for any further issues.

INVESTIGATING 16 days ago - at 05/01/2024 01:39AM

We are continuing to investigate this issue. All the right set of Zenoti engineers are involved in identifying the root cause.

INVESTIGATING 16 days ago - at 05/01/2024 12:48AM

We are getting reports of the application not being accessible from some of our ASIA11 customers. At this point this only impacts the customers hosted on ASIA11 pod.

Our team is actively investigating the issue.

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