Outage in Zipwhip

ATT - SMS Messaging Latency

Resolved Minor
May 09, 2023 - Started over 2 years ago - Lasted about 11 hours
Official incident page

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Outage Details

Zipwhip Operations is currently investigating possible messaging latency issues with ATT. This issue may be impacting Zipwhip customers messaging to ATT destinations. Thank you for your patience while we investigate this issue. Further details will be provided as available.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/10/2023 12:03AM

The Carrier has confirmed this has been fixed on their end. Zipwhip engineers have also validated remediation.

This issue may have impacted Zipwhip customers SMS and MMS messaging to ATT destinations earlier today.

Thank you for your patience while confirming full Resolution.

MONITORING over 2 years ago - at 05/09/2023 06:31PM

Zipwhip Operations has been in contact with the Carrier for this issue today.

This issue may have impacted Zipwhip customers messaging to ATT destinations, but we've observed improvement.

We will be following up with the Carrier further for final remediation details, and update this issue when available.

INVESTIGATING over 2 years ago - at 05/09/2023 01:33PM

Zipwhip Operations is currently investigating possible messaging latency issues with ATT.

This issue may be impacting Zipwhip customers messaging to ATT destinations.

Thank you for your patience while we investigate this issue.

Further details will be provided as available.

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