Outage in Zipwhip

SMS and MMS Delivery Delays to AT&T Network in the US.

Resolved Major
February 22, 2024 - Started 2 months ago - Lasted about 7 hours
Official incident page

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Outage Details

Zipwhip Operations is currently investigating possible messaging latency issues with AT&T Network. This issue may be impacting gateway customers MO / MT messaging from / to AT&T, as well as DLRs. Thank you for your patience while we investigate this issue. Further details will be provided as available.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/22/2024 11:08PM

We are no longer experiencing MMS/SMS delivery delays when sending messages to AT&T Network in the USA. This incident has been resolved.

MONITORING 2 months ago - at 02/22/2024 08:58PM

We are observing a recovery in delivery ratios levels for SMS, MMS to and from AT&T end user subscribers. We will continue monitoring the service to ensure a full recovery. We will provide another update as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/22/2024 06:50PM

We are observing delivery ratios nearing normal levels for SMS, MMS to and from AT&T end user subscribers. We remain in close communication with AT&T as they continue to manage recovery through careful load balancing and capacity management to ensure smooth recovery. We will provide another update as soon as more information becomes available.

INVESTIGATING 2 months ago - at 02/22/2024 04:44PM

Zipwhip Operations is currently investigating possible messaging latency issues with AT&T Network.
This issue may be impacting gateway customers MO / MT messaging from / to AT&T, as well as DLRs.
Thank you for your patience while we investigate this issue.
Further details will be provided as available.

Latest Zipwhip outages

T-Mobile Latency - 17 days ago
AT&T DLR Latency - 24 days ago
SMS Outgoing Traffic Impacted - about 1 month ago

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