Outage in ZoomInfo

Intermittent Issues with ZI Chat Analytics

Resolved Minor
May 23, 2022 - Started almost 2 years ago - Lasted 2 days
Official incident page

Need to monitor ZoomInfo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ZoomInfo, and never miss an outage again.
Start Free Trial

Outage Details

We are continuing our investigation into the intermittent sync issues affecting the Analytics feature within ZI Chat. Data for majority of our customers is expected to be available on the platform by May 24 (Tuesday) morning EST. Some customers might continue to view partial data, all of which are expected to be resolved by May 26 (Thursday) morning EST. Please know our engineering teams are working hard to resolve the underlying issues and get everything up and running as soon as possible. Feel free to reach out to our support team at chatsupport@zoominfo.com or Z-bot for any questions.
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 05/25/2022 01:58PM

The underlying issue has been addressed for all current data. We are expecting any back logged data to be fully processed by May 26th.

IDENTIFIED almost 2 years ago - at 05/23/2022 12:14PM

We are continuing our investigation into the intermittent sync issues affecting the Analytics feature within ZI Chat. Data for majority of our customers is expected to be available on the platform by May 24 (Tuesday) morning EST. Some customers might continue to view partial data, all of which are expected to be resolved by May 26 (Thursday) morning EST.

Please know our engineering teams are working hard to resolve the underlying issues and get everything up and running as soon as possible. Feel free to reach out to our support team at chatsupport@zoominfo.com or Z-bot for any questions.

Latest ZoomInfo outages

Chorus - Call Processing Issues - 13 days ago
Support Chat Temporarily Unavailable - 23 days ago
Chorus- Call Recordings - 23 days ago
ZoomInfo Platform Issues - about 2 months ago
ZoomInfo Corporate Website Incident [zoominfo.com] - about 2 months ago

Start monitoring ZoomInfo and all your cloud vendors in minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE