Chorus- Call Recordings

Our third party vendor service has been fully restored. With this, the Chorus platform should now be functioning as expected and previously recorded calls should now be accessible. Thank you again for your patience as our teams worked to resolve this issue.

Our Engineering team is actively working on a resolution to this issue in partnership with our third party vendor. Some calls that were recorded prior to today may not be accessible on the platform during this time. However, any meetings that were recorded today after the outage was identified should be accessible on the platform. No data loss should occur with this issue. Thank you again for your patience as we work to resolve this issue.

Our Engineering team is aware of an issue that is impacting users from accessing previously recorded meetings. Our Engineering team has identified that this issue is related to a third party vendor service; we are working on a resolution to this issue actively and will provide updates as we have them. Thank you for your patience as we work to resolve this issue.