Outage in 100ms

Dashboard is facing issue while login

Resolved Major

December 24, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Dashboard is facing issues, following functionalities are affected - Login - Token Endpoint

Components affected

100ms Dashboard 100ms Dashboard Sample Apps

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 12/24/2022 06:39PM

This incident has been resolved.

MONITORING about 2 years ago - at 12/24/2022 06:36PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 12/24/2022 06:12PM

We have identified the issue. Our dashboard servers are facing timeout from LB which connects to our DB

INVESTIGATING about 2 years ago - at 12/24/2022 05:43PM

Dashboard is facing issues, following functionalities are affected
- Login
- Token Endpoint

Latest 100ms outages

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Few users were getting disconnected from the session and couldn't rejoin in India region - 10 months ago

Details for some EU cluster sessions are unavailable in the API and dashboard. - 11 months ago

India region is not working - almost 2 years ago

100ms token endpoint is not working in few cases - almost 2 years ago

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