Outage in 1E
Issue with TeamViewer license validation
Resolved MinorIncident Report
Summary AI Generated
A subset of 1E users experienced license validation pop-ups in TeamViewer that prevented normal usage of the service. The issue was resolved after 44 minutes by fixing the license validation system, with users needing to restart the TeamViewer service to clear the pop-up messages. All systems returned to full functionality following the fix.
A subset of our users are currently experiencing a pop-up with license validation. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
23 days ago - at 03/25/2026 12:33PM
We fixed the overall issue and all our systems are now functional. Latest after a TeamViewer service restart, the pop-up message should disappear.
MONITORING
23 days ago - at 03/25/2026 12:00PM
We fixed the issue with the license validation and we are monitoring the results. Affected users should restart the TeamViewer Service and try again. We will update our status page with new information as soon as possible.
INVESTIGATING
23 days ago - at 03/25/2026 11:50AM
A subset of our users are currently experiencing a pop-up with license validation. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
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