Outage in 1E
Partial DNS Outage
Resolved MinorIncident Report
Summary AI Generated
**1E – Partial DNS Outage (Minor | 7.7 hours)** A partial DNS outage caused login failures and connection establishment issues for 1E users. A TeamViewer Client restart was identified as a potential workaround during the incident. All systems were restored and confirmed fully operational by resolution.
We are currently investigating an issue with Login issues and/or connection establishments. A TeamViewer Client restart could resolve the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 08/17/2026 10:31PM
All our systems are back online and functional.
INVESTIGATING
6 days ago - at 08/17/2026 04:17PM
We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 08/17/2026 04:10PM
A potential cause has been identified and we're monitoring the situation
INVESTIGATING
6 days ago - at 08/17/2026 02:52PM
We are currently investigating an issue with Login issues and/or connection establishments. A TeamViewer Client restart could resolve the issue.
Latest 1E outages
DEX PLATFORM. Inventory Software pages not loading - about 1 month ago
DEX Platform licensing service. Affected environments are unable to retrieve licensing information, - about 2 months ago
Login issues - 2 months ago
Community outage - 2 months ago
Degraded Performance - Custom modules - 2 months ago
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