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Outage in 1Password

SaaS Manager workflows and integrations are failing

Resolved Major
May 04, 2026 - Started about 18 hours ago - Lasted 37 minutes
Official incident page

Incident Report

Summary AI Generated

1Password's SaaS Manager experienced a major incident where workflows and integrations failed to run starting around 12:30pm ET, preventing automatic user onboarding and off-boarding processes from occurring. The Workflows and Integrations pages also failed to load during this time, affecting the Partnership API components. The issue was resolved after 37 minutes with a fix implementation, though failed workflows required manual re-running while integrations would automatically retry within 24 hours.

Workflows and integrations have not run as of approximately 12:30pm ET today, this means that automatic onboarding and off-boarding are currently not occurring. In addition, the Workflows and Integrations pages are failing to load. Our Engineering team has identified the issue and are currently working on a fix.

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Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 05/04/2026 06:34PM

This incident has been resolved.

MONITORING about 17 hours ago - at 05/04/2026 06:27PM

A fix has been implemented and we are now monitoring the results. Failed workflows will need to be manually re-run, failed integrations will re-run automatically within 24 hours but likely sooner.

IDENTIFIED about 18 hours ago - at 05/04/2026 05:59PM

Workflows and integrations have not run as of approximately 12:30pm ET today, this means that automatic onboarding and off-boarding are currently not occurring. In addition, the Workflows and Integrations pages are failing to load. Our Engineering team has identified the issue and are currently working on a fix.

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