1Password's SaaS Manager experienced a major incident where workflows and integrations failed to run starting around 12:30pm ET, preventing automatic user onboarding and off-boarding processes from occurring. The Workflows and Integrations pages also failed to load during this time, affecting the Partnership API components. The issue was resolved after 37 minutes with a fix implementation, though failed workflows required manual re-running while integrations would automatically retry within 24 hours.
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This incident has been resolved.
A fix has been implemented and we are now monitoring the results. Failed workflows will need to be manually re-run, failed integrations will re-run automatically within 24 hours but likely sooner.
Workflows and integrations have not run as of approximately 12:30pm ET today, this means that automatic onboarding and off-boarding are currently not occurring. In addition, the Workflows and Integrations pages are failing to load. Our Engineering team has identified the issue and are currently working on a fix.
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