Outage in 2600hz

Increased Reports Of One Way Audio Issues in EWR datacenter

Resolved Minor

June 15, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are receiving increased Reports Of One Way Audio Issues in EWR datacenter

Components affected

2600hz Telephony Services

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 06/15/2023 05:54PM

We have multiple confirmations that our workaround has resolved the issue

IDENTIFIED over 2 years ago - at 06/15/2023 05:28PM

We do believe this issue is with a particular peer. We are advertising new BGP routes to attempt to work around this issue

INVESTIGATING over 2 years ago - at 06/15/2023 04:54PM

At this time we do believe this is isolated to clients on a single ISP. We are continuing to investigate

INVESTIGATING over 2 years ago - at 06/15/2023 03:57PM

We are receiving increased Reports Of One Way Audio Issues in EWR datacenter

Latest 2600hz outages

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Possible issues - over 1 year ago

Investigating call center issues - over 1 year ago

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