Outage in 2600hz

Increased Reports Of Call Completion Issues using WSS

Resolved Minor
January 05, 2024 - Started 12 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are receiving reports of call completion issues over web sockets registered devices including comm.land phones
Components affected
2600hz Telephony Services
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/05/2024 09:59PM

We've had multiple customer reports that this issue is now resolved

MONITORING 12 months ago - at 01/05/2024 09:16PM

At this time we believe this issue affected clients that were using comm.land AND immediately updated their comm.land software this morning. This issue should now be resolved, we are monitoring the situation to validate.

INVESTIGATING 12 months ago - at 01/05/2024 02:50PM

We are receiving reports of call completion issues over web sockets registered devices including comm.land phones

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