Outage in 2Chat

Degraded network connectivity

Resolved Minor

November 19, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified a degraded state in the network connectivity between our database provider and server provider, which is causing timeouts when using the API or web application.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/19/2025 04:27PM

This incident has been resolved.

MONITORING 4 months ago - at 11/19/2025 04:11PM

The connection quality of our network links is returning to normal levels. We will continue monitoring it.

IDENTIFIED 4 months ago - at 11/19/2025 03:34PM

We have identified a degraded state in the network connectivity between our database provider and server provider, which is causing timeouts when using the API or web application.

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