Outage in 2Chat
Ongoing technical incident with upstream provider
Resolved MajorIncident Report
One of our upstream providers has reported experiencing several technical issues. We are monitoring the development of the situation.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 10/20/2025 11:51PM
AWS is fully operational again. We are considering the incident resolved.
MONITORING
5 months ago - at 10/20/2025 08:47PM
Error rates have decreased substantially but remain above zero.
Our team is now working on recovering lost connections.
MONITORING
5 months ago - at 10/20/2025 06:18PM
We are seeing some signs of recovery.
Internal routing between services is still degraded but started being operational again.
MONITORING
5 months ago - at 10/20/2025 05:25PM
We are continuing to monitor for any further issues.
MONITORING
5 months ago - at 10/20/2025 03:47PM
We continue monitoring the situation with our upstream provider, AWS.
IDENTIFIED
5 months ago - at 10/20/2025 02:13PM
We have detected a second wave of elevated errors coming from AWS that's affecting our service.
MONITORING
5 months ago - at 10/20/2025 09:29AM
The service is operational again but we will continue monitoring for updates in case issues recur.
MONITORING
5 months ago - at 10/20/2025 08:49AM
We are seeing signs of recovery in several of our services. We will continue monitoring.
MONITORING
5 months ago - at 10/20/2025 07:45AM
We are monitoring updates at: https://health.aws.amazon.com/health/status
MONITORING
5 months ago - at 10/20/2025 07:37AM
One of our upstream providers has reported experiencing several technical issues. We are monitoring the development of the situation.
Latest 2Chat outages
Delays processing message queue - 21 days ago
Authentication errors on the web application - 3 months ago
Degraded network connectivity - 4 months ago
Delays processing message queue and sending messages - 6 months ago
Delays processing message queue - 6 months ago
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