Outage in 360Learning

Search Functionality Currently Unavailable

Resolved Minor
March 20, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing issues impacting the Search functionality. We have identified the root cause of the issue and are taking actions to fix it. We will send an additional update around 12PM.
Components affected
360Learning Web Application uptime 360Learning iOS App 360Learning Android App
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/20/2025 12:58PM

We confirm that the issue is solved and Search is now operational.

We apologize for any inconvenience this may have caused.

If you are still experiencing any issues or have questions or concerns, please contact our support team on the webform on our help center at https://support.360learning.com/hc/en-us/requests/new.

Thank you for your patience and continued trust in 360Learning!

MONITORING about 2 months ago - at 03/20/2025 11:08AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 03/20/2025 09:37AM

We are currently experiencing issues impacting the Search functionality.
We have identified the root cause of the issue and are taking actions to fix it.
We will send an additional update around 12PM.

Latest 360Learning outages

Issue with video playback - 24 days ago
Issues with Data Synchronization - about 2 months ago
Service is slow for some customers - 7 months ago
Delay in search - 7 months ago
Login with SSO SAML was blocked - 7 months ago

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