Outage in 360Learning

Issue with video playback

Minor
May 13, 2025 - Started about 9 hours ago
Official incident page

Need to monitor 360Learning outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including 360Learning, and never miss an outage again.
Start Free Trial

Outage Details

An issue is currently affecting our systems. You cannot play videos from your 360Learning platform. We are investigating and will keep you posted as soon as we have an update to share. We apologize for the inconvenience. Kind regards, The 360Learning team.
Components affected
360Learning Web Application uptime 360Learning iOS App 360Learning Android App
Latest Updates ( sorted recent to last )
IDENTIFIED about 6 hours ago - at 05/13/2025 04:51PM

Our Video Streaming services are back online and users are able to play videos.

We are aware of some users still not able to play videos if they attempted to play them during the outage.

We are working on a fix for this specific scenario and will keep you posted as soon as we have an update to share.

We apologize for the inconvenience.

Kind regards,
The 360Learning team.

IDENTIFIED about 8 hours ago - at 05/13/2025 02:43PM

We have identified the root cause of the issue that is currently affecting Video Streaming services, and which prevented user from playing videos on the platform.

The rest of the 360Learning features remains available.

We are working to fix this issue and will keep you posted as soon as we have an update to share.

We apologize for the inconvenience.

Kind regards,
The 360Learning team.

INVESTIGATING about 9 hours ago - at 05/13/2025 02:18PM

An issue is currently affecting our systems.

You cannot play videos from your 360Learning platform.

We are investigating and will keep you posted as soon as we have an update to share.

We apologize for the inconvenience.

Kind regards,
The 360Learning team.

Latest 360Learning outages

Issue with video playback - 28 days ago
Search Functionality Currently Unavailable - about 2 months ago
Issues with Data Synchronization - 2 months ago
Service is slow for some customers - 7 months ago
Delay in search - 7 months ago

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook