Outage in 365 Retail Markets

GMA Accounts - Unable to Add New Cards

Resolved Minor
May 17, 2021 - Started over 4 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Dear Valued Customer, We have identified an issue in which consumers are unable to add a new credit card to their mobile app GMA account, as well as mymarketaccount.net. Cards already saved to existing accounts are unaffected. Please note that we are actively working towards a resolution and will continue to provide further updates as we continue to work through this. Thank you, - 365 Support Team
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 05/17/2021 09:31PM

Dear Valued Customers,

We have resolved this issue and all systems are operational.

Thank you,
- 365 Support Team

IDENTIFIED over 4 years ago - at 05/17/2021 05:06PM

Dear Valued Customer,
We have identified an issue in which consumers are unable to add a new credit card to their mobile app GMA account, as well as mymarketaccount.net. Cards already saved to existing accounts are unaffected.

Please note that we are actively working towards a resolution and will continue to provide further updates as we continue to work through this.

Thank you,
- 365 Support Team

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