Outage in 3Commas

Intercom: Increased Error Rates and Latencies – 25th January 1606-1612hrs UTC

Resolved Minor

January 25, 2026 - Started 20 days ago - Lasted about 8 hours
Official incident page

Incident Report

Dear Traders, Our support provider, Intercom, recently reported that on January 25th, between 16:06 and 16:12 UTC, customers may have experienced a slight period of increased error rates and latencies. This issue is now resolved, and all services are working as expected. More info can be found here: https://www.intercomstatus.com/us-hosting/incidents/01KFTZG34NZGS2YZK3TVS0XPX0#updates

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Latest Updates ( sorted recent to last )

RESOLVED 20 days ago - at 01/26/2026 12:00AM

Dear Traders,

Our support provider, Intercom, recently reported that on January 25th, between 16:06 and 16:12 UTC, customers may have experienced a slight period of increased error rates and latencies.

This issue is now resolved, and all services are working as expected.

More info can be found here: https://www.intercomstatus.com/us-hosting/incidents/01KFTZG34NZGS2YZK3TVS0XPX0#updates

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