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This incident has been resolved.
The issue remains relevant
A fix has been implemented and we are monitoring the results.
Dear Traders,
Our support provider, Intercom, recently reported a major outage on January 05th at 14:10 UTC. Some Intercom tools may be unavailable to users, which can affect the processing of emails and messages.
The Intercom team is working to identify and resolve the issue.
Thank you for your patience and understanding.
More info can be found here: https://www.intercomstatus.com/us-hosting/incidents/01KE789YVV0EDD4555S9R5ZXQY
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