Outage in 3Commas

3Commas: Apple ID login issue

Resolved Minor

September 29, 2025 - Started 7 months ago - Lasted 23 days
Official incident page

Incident Report

Dear Traders! We've been aware that some users are experiencing issues when trying to log in using Apple ID on the web page or mobile apps. The team is currently working to resolve the issue. We apologise for any inconvenience this may cause. Thank you for your understanding and patience.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 10/22/2025 09:05AM

This incident has been resolved.

MONITORING 7 months ago - at 10/14/2025 05:28PM

A fix has been implemented and we believe the issue is now resolved for the majority of users.
If you are still experiencing an issue signing-in to 3Commas, please reach out to our support team via the support@3commas.io email address.

Thank you for your patience and understanding during this time.

IDENTIFIED 7 months ago - at 10/13/2025 04:10PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 months ago - at 09/29/2025 03:21PM

Dear Traders!

We've been aware that some users are experiencing issues when trying to log in using Apple ID on the web page or mobile apps. The team is currently working to resolve the issue.

We apologise for any inconvenience this may cause.
Thank you for your understanding and patience.

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