Outage in 3Commas
Intercom: Major outage – 3Commas Support Chat widget and Emails – 17th October 1552hrs UTC
Resolved MajorIncident Report
Dear Traders,
Our support provider, Intercom, recently reported a major outage on October 17th at 15:52 UTC. All Intercom tools can be unavailable to the users, affecting the processing of emails, messages, and notifications.
The Intercom team is working on identifying and fixing the issue.
Thank you for your patience and understanding.
More info can be found here: https://www.intercomstatus.com/us-hosting/incidents/01K7S06F725SBNJH2GD8PVAHCV
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/17/2025 12:17PM
This incident has been resolved.
INVESTIGATING
7 months ago - at 10/17/2025 11:57AM
Dear Traders,
Our support provider, Intercom, recently reported a major outage on October 17th at 15:52 UTC. All Intercom tools can be unavailable to the users, affecting the processing of emails, messages, and notifications.
The Intercom team is working on identifying and fixing the issue.
Thank you for your patience and understanding.
More info can be found here: https://www.intercomstatus.com/us-hosting/incidents/01K7S06F725SBNJH2GD8PVAHCV
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