Outage in 3Commas

Kraken: Connectivity Issues – REST and WebSocket API – April 02, 00:36hrs UTC

Resolved Major

April 01, 2026 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

Dear Kraken Traders! Kraken reported on Apr 02, 2026, at 00:36 UTC that they are investigating reports from clients who are having difficulty connecting to Spot via the REST and WebSocket APIs. This incident may cause delays in updating order statuses and balances in the Derivatives & Spot section, and may also cause interruptions in placing and updating orders in the Spot section using 3Commas tools. For more details: https://status.kraken.com/incidents/p5zjlgtmlnpp

Components affected

3Commas Kraken API 3Commas Kraken Futures API

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 04/03/2026 07:50AM

This incident has been resolved as of 01:25 UTC on April 03, 2026.

MONITORING about 1 month ago - at 04/02/2026 12:57PM

A fix has been implemented as of 12:09 UTC, Apr 02, and the Kraken team is monitoring the results.

INVESTIGATING about 1 month ago - at 04/02/2026 08:40AM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 04/02/2026 01:11AM

Dear Kraken Traders!

Kraken reported on Apr 02, 2026, at 00:36 UTC that they are investigating reports from clients who are having difficulty connecting to Spot via the REST and WebSocket APIs.

This incident may cause delays in updating order statuses and balances in the Derivatives & Spot section, and may also cause interruptions in placing and updating orders in the Spot section using 3Commas tools.

For more details: https://status.kraken.com/incidents/p5zjlgtmlnpp

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