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Outage in 3DS Outscale

[ EU-WEST-2] API Performance Degradation / Dégradation des performances des API

Resolved Minor
July 25, 2026 - Started 8 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

**3DS Outscale – EU-WEST-2 API Performance Degradation** The EU-WEST-2 region experienced API performance degradation causing higher-than-normal response times for approximately 1.7 hours. The issue was identified and actively worked on before being fully resolved, with API performance returning to normal. No broader infrastructure components were affected beyond the API layer.

[FR] Nous rencontrons actuellement une dégradation des performances de l'API , pouvant entraîner des temps de réponse plus élevés que d'habitude. Nos équipes sont en cours d'investigation. [EN] We are currently experiencing API performance degradation, which may result in higher-than-normal response times. Our teams are actively investigating the issue
Components affected
3DS Outscale API

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 07/25/2026 12:51PM

[FR] L'incident est désormais résolu. La performance de l'API dans la région EU-WEST-2 est revenue à la normale.

[EN] The incident has been resolved. API performance in the EU-WEST-2 region has returned to normal.

IDENTIFIED 8 days ago - at 07/25/2026 11:42AM

[FR]
Nos équipes ont identifié le problème et travaillent activement à sa résolution. Nous mettons tout en œuvre pour rétablir un fonctionnement normal de l'API dans les meilleurs délais.

[EN]
Our teams have identified the issue and are actively working to resolve it. We are making every effort to restore normal API performance as quickly as possible.

INVESTIGATING 8 days ago - at 07/25/2026 11:10AM

[FR] Nous rencontrons actuellement une dégradation des performances de l'API , pouvant entraîner des temps de réponse plus élevés que d'habitude. Nos équipes sont en cours d'investigation.

[EN] We are currently experiencing API performance degradation, which may result in higher-than-normal response times. Our teams are actively investigating the issue

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