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Outage in 4Schools

Side-effect from SEEDS outage today resulting in slowness

Resolved Minor
May 11, 2021 - Started almost 5 years ago
Official incident page

Incident Report

We have discovered a secondary effect from the events that occurred earlier today. SEEDS data is accessible and operational right now, but performance is currently slower than we expect. Additional resources are being added to the SEEDS servers, but it will take some additional time for it to be fully performing to the levels that we expect. As a result, you may experience timeouts when submitting complex forms.

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Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 05/12/2021 01:34PM

We'll call this one good! SEEDS has been running smoothly this morning, even under a typical daily peak. Thank you again for your patience while we got this issue ironed out.

MONITORING almost 5 years ago - at 05/12/2021 12:24PM

Resources were added last night to improve database performance. We are now monitoring stats and charts to make sure performance meets expectations under high server demand. If all is well by 8:30AM, we will mark this issue resolved.

IDENTIFIED almost 5 years ago - at 05/11/2021 06:28PM

We have discovered a secondary effect from the events that occurred earlier today. SEEDS data is accessible and operational right now, but performance is currently slower than we expect. Additional resources are being added to the SEEDS servers, but it will take some additional time for it to be fully performing to the levels that we expect. As a result, you may experience timeouts when submitting complex forms.

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