Outage in 7digital
Platform unavailable due to unprecedented demand
Resolved MajorIncident Report
We're currently observing an unprecedented volume of demand on the platform, and as a result multiple areas of the API are currently unavailable. We're in the process of scaling up the platform to support this increased load and restore availability. As soon as we have further updates they'll be posted here.
Components affected
7digital Downloading 7digital Catalogue API 7digital Fingerprinting 7digital Streaming 7digital Catalogue Search 7digital Playlist API 7digital Stream Logging 7digital SubscriptionsLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/05/2023 12:18PM
This incident has been resolved.
MONITORING
over 2 years ago - at 10/05/2023 11:22AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 2 years ago - at 10/05/2023 09:34AM
We're currently observing an unprecedented volume of demand on the platform, and as a result multiple areas of the API are currently unavailable. We're in the process of scaling up the platform to support this increased load and restore availability. As soon as we have further updates they'll be posted here.
Latest 7digital outages
Platform Incident - Search Outage - 10 months ago
Ingestion outage impacting Catalogue Events - over 1 year ago
Data Warehouse Processing Delay Impacting Incremental Artist Feed - almost 2 years ago
Platform Incident - Elevated Streaming Errors - about 2 years ago
Partial Outage: Elevated Error Rates - over 2 years ago
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