Outage in 7shifts
Delayed SMS Delivery
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Our partner, Twilio, considers this incident resolved and delivery of all SMS to all US carriers is back to normal.
Our partner has informed us that AT&T delivery times have fully recovered.
Verizon delivery delays have been fixed and our partner is working through the backlog of deliveries.
If you have issues with MFA / Step Up, and require urgent assistance with Payroll, please reach out to our Service Experience team using the chat bubble in 7shifts.
We continue to monitor the recovery of our partner's delay in delivering SMS. The partner and affected carriers (Verizon, and AT&T).
Verizon remains affected with delays.
AT&T should see delivery times normalize.
Our SMS Provider, Twilio, has an ongoing incident of delayed SMS delivery across multiple carriers in the US.
This is affecting the timely delivery of your MFA/Step Up codes. We are monitoring the incident and waiting for an update from our partner.
https://status.twilio.com/incidents/p4mllpq5x3t5
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