Outage in 8x8

8x8 Secure Pay (PCI-Pal) currently experiencing connectivity issues (US Region)

Resolved Minor
April 01, 2025 - Started 2 days ago - Lasted about 1 hour

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Outage Details

8x8 is currently investigating issues with our 8x8 Secure Pay integration (PCI-Pal). We will be working with our integration partner on this issue and we'll provide updates as they become available on the status. 
Latest Updates ( sorted recent to last )
2 days ago - at 04/01/2025 06:48PM

[in progress]

8x8 has received updates that mitigation has been taken and connectivity to 8x8 Secure Pay (PCI-Pal) should now be restored. We are confirming resolution. Please contact 8x8 support if you are still experiencing connectivity issues to troubleshoot further. 

2 days ago - at 04/01/2025 06:34PM

8x8's integration partner has identified the issue causing the connectivity problem and is working to resolve. We'll continue to provide updates as they become available. 

2 days ago - at 04/01/2025 06:17PM

8x8 is currently investigating issues with our 8x8 Secure Pay integration (PCI-Pal). We will be working with our integration partner on this issue and we'll provide updates as they become available on the status. 

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