Outage in Exalate
JiraCloud nodes experiencing some instablility
Resolved MinorIncident Report
Some Jira Cloud nodes are experiencing instability over the past 30mins. The problem is limited and only affects some customers. We will be providing an update shortly.
Components affected
Exalate Synchronisation nodeTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/16/2026 05:18PM
After close monitoring, the issue is considered as fully resolved. We will be posting a RCA here in due course.
MONITORING
1 day ago - at 07/16/2026 03:57PM
All nodes are back to normal operation. We continue to monitor the situation closely.
IDENTIFIED
1 day ago - at 07/16/2026 03:15PM
The restart is still in progress and is going without any issues. We will update you as soon as it is completed.
IDENTIFIED
2 days ago - at 07/16/2026 01:38PM
The rolling restart of the nodes is in progress. You will experience a brief restart on JCloud nodes.
We will keep you posted with our progress.
IDENTIFIED
2 days ago - at 07/16/2026 12:03PM
We will be actioning a change on Exalate Cloud to improve stability. The impact on your node will be that limited to a restart with the node being unavailable for a couple of min.
The inconvenience is regretted.
INVESTIGATING
2 days ago - at 07/16/2026 11:28AM
Some Jira Cloud nodes are experiencing instability over the past 30mins. The problem is limited and only affects some customers. We will be providing an update shortly.
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