Outage in Accredible

Partial System outage - Third party service outage

Resolved Major
November 18, 2025 - Started 9 days ago - Lasted about 6 hours
Official incident page

Incident Report

Due to an issue with one of our third-party providers, our applications are currently impacted. For more information, you can view the Third-Party Status Page: https://www.cloudflarestatus.com/
Components affected
Accredible Sandbox - Credentials Accredible EU - Credentials Accredible USA - Credentials Accredible Sandbox - Dashboard Accredible EU - Dashboard Accredible USA - Dashboard Accredible EU - Spotlight Directory Accredible Sandbox - Spotlight Directory Accredible USA - Spotlight Directory Accredible USA - Wallet Passes Accredible EU - Wallet Passes Accredible Sandbox - Wallet Passes Accredible Sandbox - Rendering (PDF & Image) Accredible USA - Rendering (PDF & Image) Accredible EU - Rendering (PDF & Image) Accredible Sandbox - Analytics Accredible EU - Analytics Accredible USA - Analytics

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 11/18/2025 05:50PM

Our Third-Party provider has confirmed that this issue has been resolved.

MONITORING 9 days ago - at 11/18/2025 02:53PM

Our third-party has implemented a fix and believes the issue has been resolved. We are seeing our pages being responsive; however, we will keep this issue as monitoring until our provider has cleared the Incident.

INVESTIGATING 9 days ago - at 11/18/2025 12:08PM

Due to an issue with one of our third-party providers, our applications are currently impacted. For more information, you can view the Third-Party Status Page: https://www.cloudflarestatus.com/

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