Accruent Outage History

Accruent experienced a minor service incident that lasted 4 minutes. The service encountered problems that affected normal operations during this period. The incident has been resolved and service has been restored.

The Visual Maps feature in Accruent experienced a service outage specifically affecting Canadian users on April 13, 2026. The incident was classified as minor and impacted users' ability to access visual mapping functionality in the Canada region. The service was restored after 28 minutes of downtime.

Accruent experienced a temporary service interruption that impacted their Analytics functionality for 24 minutes on April 9th, 2026. The incident was classified as minor in severity. The service has been restored to normal operation.

Accruent experienced performance degradation on April 6th, 2026, classified as a minor incident. The service issues affected system performance for users during the incident period. The incident was resolved after 32 minutes of degraded service.

The Accruent application experienced unavailability for 2.7 hours on April 5th, 2026 due to NetApp storage issues. This was classified as a minor incident affecting application access. The service was restored after 2.7 hours once the underlying NetApp storage problems were resolved.

Accruent experienced service issues that were classified as minor in severity. The incident lasted approximately 2.2 hours while the team investigated and resolved the problems. No specific details about affected functionality or user impact were provided in the incident report.

The Accruent EMS system experienced slow performance issues that lasted 21.5 hours. This was classified as a minor incident affecting system responsiveness. The incident has been resolved, restoring normal performance levels to the EMS service.

The Accruent service experienced issues with PDF generation functionality for 2.6 hours on March 30, 2026. This was classified as a minor incident affecting users' ability to generate PDF documents within the system. The incident has been resolved, restoring normal PDF generation capabilities.

Accruent experienced an invalid session error issue that lasted 40 minutes. Users were unable to maintain active sessions in the system, likely affecting their ability to access and use the service normally. The incident was classified as minor and has been resolved.

Accruent experienced a system accessibility issue on March 24, 2026, preventing users from accessing the service. The incident was classified as minor and lasted 28 minutes before being resolved. The system has been restored to normal operation.