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Accruent Outage History

Every past Accruent outage tracked by IsDown, with detection times, duration, and resolution details.

There were 104 Accruent outages since January 2025. The 92 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 7, 2026

May 2026: Our service is currently experiencing problems.

Detected May 7, 2026 11:35 PM EDT · Resolved May 7, 2026 11:39 PM EDT · Duration 4 minutes

Accruent experienced a minor service incident that lasted 4 minutes. The service encountered problems that affected normal operations during this period. The incident was resolved after the brief 4-minute duration.

Minor May 1, 2026

May 2026: INC1572980 | SSO Labor Repair Center Settings | 1 May 2026

Detected May 1, 2026 2:11 PM EDT · Resolved May 4, 2026 10:37 AM EDT · Duration 3 days

The Accruent SSO Labor Repair Center Settings experienced a minor service incident that lasted 68.4 hours. The incident affected single sign-on functionality for the Labor Repair Center configuration area. The issue has been resolved after approximately 3 days of service disruption.

Minor April 29, 2026

April 2026: INC1571670 | Severe Slowness | 29 April 2026

Detected Apr 29, 2026 11:33 AM EDT · Resolved May 4, 2026 5:56 PM EDT · Duration 5 days

The Accruent service experienced severe slowness issues starting on April 29, 2026, significantly impacting system performance and user experience. The incident was classified as minor status and persisted for approximately 126 hours (over 5 days) before being resolved. Users encountered degraded performance when accessing the service during this extended outage period.

Minor April 28, 2026

April 2026: INC1572393 | Severe Performance Issues | 28 April 2026

Detected Apr 28, 2026 11:20 AM EDT · Resolved Apr 28, 2026 3:00 PM EDT · Duration about 4 hours

Based on the provided information, there was a service incident (INC1572393) affecting Accruent on April 28, 2026, involving severe performance issues that lasted 3.7 hours. The incident was classified as minor status and has been resolved.

Minor April 28, 2026

April 2026: TMS issues impacting reporting and related functionality

Detected Apr 28, 2026 8:46 AM EDT · Resolved Apr 29, 2026 7:50 AM EDT · Duration about 23 hours

Accruent's TMS (Transportation Management System) experienced issues that impacted reporting functionality and related services for 23.1 hours. The incident was classified as minor severity. The service has since been restored to normal operation.

Minor April 23, 2026

April 2026: INC1571487 - Siterra degraded performance - 04/23/2026

Detected Apr 23, 2026 1:47 PM EDT · Resolved Apr 23, 2026 2:50 PM EDT · Duration about 1 hour

Siterra experienced degraded performance for approximately 1.1 hours on 04/23/2026. The incident was classified as minor, indicating limited impact on service functionality. The performance issues have been resolved.

Minor April 20, 2026

April 2026: INC1570655 - Performance Degradation - 20th April 2026

Detected Apr 20, 2026 3:50 AM EDT · Resolved Apr 21, 2026 9:01 AM EDT · Duration 1 day

Accruent experienced performance degradation starting on April 20th, 2026, which impacted system responsiveness and user operations for approximately 29 hours. The incident was classified as minor severity and has been resolved. Service performance has been restored to normal levels.

Minor April 14, 2026

April 2026: Our service is currently experiencing problems.

Detected Apr 14, 2026 5:06 AM EDT · Resolved Apr 14, 2026 5:10 AM EDT · Duration 4 minutes

Accruent experienced a minor service incident that lasted 4 minutes. The service encountered problems that affected normal operations during this period. The incident has been resolved and service has been restored.

Minor April 13, 2026

April 2026: INC1569114 | Visual Maps down for Canada | 13 April 2026

Detected Apr 13, 2026 2:20 PM EDT · Resolved Apr 13, 2026 2:48 PM EDT · Duration 28 minutes

The Visual Maps feature in Accruent experienced a service outage specifically affecting Canadian users on April 13, 2026. The incident was classified as minor and impacted users' ability to access visual mapping functionality in the Canada region. The service was restored after 28 minutes of downtime.

Minor April 9, 2026

April 2026: Temporary interruption impacting Analytics INC1568379 - 04/09/2026

Detected Apr 9, 2026 11:11 AM EDT · Resolved Apr 9, 2026 11:35 AM EDT · Duration 24 minutes

Accruent experienced a temporary service interruption that impacted their Analytics functionality for 24 minutes on April 9th, 2026. The incident was classified as minor in severity. The service has been restored to normal operation.