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Outage in Accurx

Users seeing a grey box when trying to use Accurx

Resolved Minor
October 02, 2025 - Started 7 months ago - Lasted about 17 hours

Incident Report

We've received some reports of a recent issue. We're currently investigating this and will provide an update shortly. Next Update Due:

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Latest Updates ( sorted recent to last )
MONITORING 7 months ago - at 10/02/2025 08:20PM

Thank you for your patience while we investigated this issue.

NHS have confirmed an ongoing incident with the HSCN network causing intermittent certification issues whilst accessing Accurx.

They’ll be releasing their own comms shortly, this is being actively worked on their side.

INVESTIGATING 7 months ago - at 10/02/2025 06:14PM

We've received some reports of a recent issue. We're currently investigating this and will provide an update shortly.

Next Update Due:

INVESTIGATING 7 months ago - at 10/02/2025 06:07PM

We've received some reports of a recent issue. We're currently investigating this and will provide an update shortly.

Next Update Due:

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