Check if Accurx is down, official outages, user-reported issues, and outages map.
Accurx is having a minor outage
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 23 incidents since started monitoring Accurx status in March 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Accurx outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 29, 2025 11:57 AM EDT | 
                                              
                                                Major
                                              
                                             We've received some reports of users being unable to access Accurx Web services. We're currently ...
                                             | about 18 hours | 
| Oct 24, 2025 11:20 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently investigating reports of an issue where users are experiencing screen flickering...
                                             | 3 days | 
| Oct 20, 2025 04:17 AM EDT | 
                                              
                                                Minor
                                              
                                             Our Support tooling provider is currently experiencing a full server outage. We're waiting on the...
                                             | 1 day | 
| Oct 10, 2025 11:33 AM EDT | 
                                              
                                                Minor
                                              
                                             We understand that users are currently unable to log in to the Accurx Switch App.
We're investig...
                                             | 3 days | 
| Oct 09, 2025 04:39 AM EDT | 
                                              
                                                Minor
                                              
                                             We've received some reports of a recent issue with the Accurx inbox not loading or the Accurx too...
                                             | about 5 hours | 
| Oct 02, 2025 02:07 PM EDT | 
                                              
                                                Minor
                                              
                                             We've received some reports of a recent issue. We're currently investigating this and will provid...
                                             | about 17 hours | 
| Sep 22, 2025 12:32 PM EDT | 
                                              
                                                Minor
                                              
                                             We've received some reports of a recent issue relating to the Accurx Desktop inbox not loading. W...
                                             | about 1 hour | 
| Sep 08, 2025 08:55 AM EDT | 
                                              
                                                Minor
                                              
                                             We've received some reports of issues accessing different folders within the inbox. We're current...
                                             | 36 minutes | 
| Aug 08, 2025 11:27 AM EDT | 
                                              
                                                Minor
                                              
                                             We've received some reports of a recent issue with Vision users' Accurx toolbars crashing intermi...
                                             | 26 days | 
 
    See what users are saying about Accurx issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Michelle - Unable to use accurx at all, cannot open settings or retrieve messages submitted by patients, just met with blank screens.
Julie - Information going to patient in a time window.
jennie - not sending messages very slow.
emma - not able to add booking link - full thing slow .
Sara - Not allowing us to send any messages. reloaded the app on screen and now it is not loading either.
David - App login fails when wanting to get in to report medical information.
Tracey - Accurx not loading - Whole surgery problem at Hackbridge Medical Centre.
Royton - Accurx slow, unable to send messages, not showing teams, unable to triage.
Amanda - Accurx is down for all users at Hook Surgery H84025.
Lynne - AccuRx is down for us - no access.
James - sooooooooooo sloooooooooooooooooooooooow.
Nicola - Very slow, stopped working.
Sam - Online access not available.
Leisa - We ahve no accrx operationally at Lawtyon House Surgery, Congleton. Can you let us know what is happening? Leisa Ebere Practice Manager.
anna - not workin for pts or docs.
| Component | Status | Details | 
|---|---|---|
| Accurx Desktop Services status | OK | View details | 
| Accurx Help Center status | OK | View details | 
| Accurx Patient Facing Services status | OK | View details | 
| Accurx Web status | OK | View details | 
Healthcare communication platform that offers messaging, video calls, and patient management tools for medical professionals and patients.
Monitoring Accurx since March 2025
Tracking 4 Accurx services and regions
23 incidents in 2025
IsDown is a status page aggregator that monitors if Accurx and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Accurx, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Accurx (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Accurx's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Accurx and other services.
 
            IsDown checks Accurx official status page for major/minor outages or downtimes. A major outage is when Accurx experiences a critical issue that severely affects one or more services/regions. A minor incident is when Accurx experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Accurx outage, we send you an alert and update your dashboard and status page.
Accurx and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Accurx status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Accurx and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Accurx but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Accurx and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Accurx and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Accurx down?'
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                        While Downdetector relies on user-submitted reports to detect Accurx outages, IsDown monitors Accurx's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Accurx status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Accurx in a single dashboard. | ||
| Instant Accurx outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Accurx official status and user-reported issues. | ||
| Maintenance feed for Accurx | ||
| Granular alerts filtering by Accurx components and regions. | 
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Accurx is down. You can check Accurx status and incident details on the top of the page. IsDown continuously monitors Accurx official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Accurx seems to be having problems. You can check Accurx status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Accurx might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Accurx official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Accurx last outage was on October 29, 2025 with the title "Microsoft Azure Outage: Impacting new users loading Accurx Web & Desktop Services"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Accurx and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Accurx is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Accurx's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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