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Outage in Accurx

Some users unable to access Scribe

Resolved Minor
November 12, 2026 - Started 3 days ago - Lasted about 4 hours

Incident Report

We’ve received reports that some NHS Trust users are unable to access Accurx Scribe, and may see a connection error when trying to open it. We’re currently investigating this and will provide an update shortly. Next Update Due: 1:30PM

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Latest Updates ( sorted recent to last )
INVESTIGATING 3 days ago - at 11/12/2026 01:54PM

Some users have reported that access to Accurx Scribe has recovered. We’re continuing to investigate reports of ongoing access issues affecting other users. We’ve identified a possible contributing factor and are working to confirm the cause.

We apologise for the disruption this is causing and will provide a further update by 2:30pm GMT.

Next Update Due: 2:30PM GMT

INVESTIGATING 3 days ago - at 11/12/2026 12:33PM

We’ve received reports that some NHS Trust users are unable to access Accurx Scribe, and may see a connection error when trying to open it. We’re currently investigating this and will provide an update shortly.

Next Update Due: 1:30PM

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