Outage in Accurx
Slow batch message CSV file uploads
Resolved Minor
October 27, 2026 - Started 19 days ago
- Lasted about 2 hours
Incident Report
We've received some reports of a recent issue. We're currently investigating this and will provide an update shortly.
Next Update Due: 15:52
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Latest Updates ( sorted recent to last )
INVESTIGATING
19 days ago - at 10/27/2026 04:09PM
Some users are experiencing delays when uploading CSV files or loading patient lists for batch messaging. Uploads may appear stuck at 0%. Reports so far have involved practices using SystmOne.
We have identified a backlog in processing patient lists and are preparing a change to help clear it more quickly. Some affected practices have been able to complete their uploads, but delays are ongoing.
We will publish an update as soon as we have a confirmed time for normal service to resume.
INVESTIGATING
19 days ago - at 10/27/2026 02:52PM
We've received some reports of a recent issue. We're currently investigating this and will provide an update shortly.
Next Update Due: 15:52
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