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Outage in Accurx

Inbox slowness after sending large batch messages

Resolved Minor
October 28, 2026 - Started 19 days ago - Lasted about 9 hours

Incident Report

Some practices are experiencing a very slow or unresponsive inbox after sending large batch messages, which can prevent them from opening patient triage requests. We are investigating the issue and we apologise for the inconvenience this has caused.

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Latest Updates ( sorted recent to last )
INVESTIGATING 19 days ago - at 10/28/2026 09:26AM

Some practices are experiencing a very slow or unresponsive inbox after sending large batch messages, which can prevent them from opening patient triage requests. We are investigating the issue and we apologise for the inconvenience this has caused.

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