Outage in Accurx
Microsoft outage affecting email services
Resolved Minor
November 13, 2026 - Started 3 days ago
- Lasted about 5 hours
Incident Report
An outage affecting Microsoft’s systems is disrupting outgoing emails to patients; incoming and outgoing professional messages sent via email; and email notifications for the inbox.
Sending is not blocked in the product, but emails will be queued internally rather than sent immediately, until Microsoft’s systems recover.
We do not expect any data loss. Queued emails are expected to be sent once Microsoft’s systems recover.
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INVESTIGATING
3 days ago - at 11/13/2026 07:20AM
An outage affecting Microsoft’s systems is disrupting outgoing emails to patients; incoming and outgoing professional messages sent via email; and email notifications for the inbox.
Sending is not blocked in the product, but emails will be queued internally rather than sent immediately, until Microsoft’s systems recover.
We do not expect any data loss. Queued emails are expected to be sent once Microsoft’s systems recover.
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