Is HotDoc Down?
HotDoc status updated a few minutes ago
What is HotDoc status right now?
HotDoc is working normally
IsDown last checked HotDoc status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Jan 2023
·
45 incidents caught
·
23 components tracked in real-time
Stop refreshing status pages.
IsDown watches HotDoc, and all your other vendors, so you don't have to.
Get HotDoc Outage Alerts14-day trial · No credit card
One place to monitor all your vendors
Outage alerts in Slack, Teams, PagerDuty, Datadog, and more
HotDoc service health over the last 24 hours
This chart shows the number of user-reported issues for HotDoc service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
HotDoc Outage Map
See where users report HotDoc is down. The map shows recent HotDoc outages from around the world.
HotDoc Outage Map
Related services
Monitor HotDoc status and outages
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
HotDoc Downtime Health — Last 90 Days
In the last 90 days, HotDoc had 1 incident with a median duration of 6 hours.
1
Incidents
0
Major Outages
1
Minor Incidents
6
hour
Median Resolution
Latest HotDoc outages detected by IsDown
Check HotDoc status history below. IsDown detects when HotDoc is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are investigating an incident where inbound SMS replies to appointment reminder messages are f...
|
Nov 23, 2025 at 11:09 PM UTC
|
about 6 hours |
|
We have identified an issue affect HotDoc Sidebar. Customers may experience the sidebar showing a...
|
Nov 12, 2025 at 01:12 AM UTC
|
about 2 hours |
|
We have identified issues with the payment section within the HotDoc Dashboard. Customer using th...
|
Jan 29, 2025 at 02:18 AM UTC
|
about 20 hours |
|
An issue has been identified with the API for integration between Core Practice and HotDoc. Custo...
|
Aug 06, 2024 at 12:04 AM UTC
|
about 24 hours |
|
Genie have identified a latency issue for Genie Solutions customers, resulting in a 4 hour proces...
|
Jul 08, 2024 at 02:54 AM UTC
|
about 21 hours |
|
We have identified a issue that impacting the processing of payments for customer using Pin Payme...
|
Jun 11, 2024 at 02:15 AM UTC
|
about 21 hours |
|
We have identified an issue in processing times for Genie Solutions customers, resulting in a del...
|
Jun 07, 2024 at 03:58 AM UTC
|
about 2 hours |
|
We are currently investigating an issue causing delays in processing actions on HotDoc's platform...
|
May 22, 2024 at 01:17 AM UTC
|
about 3 hours |
|
We have identified a processing delay for Specialist bookings. Currently we are seeing a delay of...
|
May 15, 2024 at 05:32 AM UTC
|
about 18 hours |
|
We are experiencing an issue with PDF downloads across HotDoc services. This affects Recall lette...
|
Apr 30, 2024 at 10:36 PM UTC
|
about 2 hours |
Get alerts when HotDoc is down
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
HotDoc Components Status
Check if any HotDoc component is down. View the current status of 3 services and regions.
| Component | Status |
|---|---|
| hotdoc.com.au | OK |
| Other Services | OK |
| Practices | OK |
About HotDoc Status and Outage Monitoring
IsDown has monitored HotDoc continuously since January 2023, tracking this Healthcare IT for 3 years. Over that time, we've documented 45 outages and incidents, averaging 1.3 per month. When HotDoc goes down, incidents typically resolve within 360 minutes based on historical data.
We monitor HotDoc's official status page across 23 components organized into 3 groups. IsDown interprets HotDoc statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if HotDoc is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track HotDoc status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors HotDoc
IsDown checks HotDoc's status page every few minutes, across all 23 components. We combine official status data with user reports to detect when HotDoc is down, often before the vendor announces it.
When HotDoc status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring HotDoc with IsDown
Track HotDoc incidents and downtimes by severity
IsDown checks HotDoc official status page for major/minor outages or downtimes. A major outage is when HotDoc experiences a critical issue that severely affects one or more services/regions. A minor incident is when HotDoc experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a HotDoc outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with HotDoc
HotDoc and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of HotDoc outages and downtimes
IsDown collects all information from the outages published in HotDoc status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming HotDoc maintenance events
HotDoc publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the HotDoc outages that impact your business
IsDown monitors HotDoc and all their 23 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
Get Started Free
No credit card required • 14-day free trial
HotDoc Downdetector vs IsDown
Looking for HotDoc outage alerts like Downdetector? IsDown monitors HotDoc's official status page for verified incident data, not just user reports. Know exactly when HotDoc is down, which components are affected, and when service health is restored. Here's why official HotDoc status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official HotDoc status page monitoring. Know when HotDoc is down with real time incident details. | ||
| Monitor 5,850+ services including HotDoc in a single dashboard. | ||
| Instant HotDoc outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: HotDoc official status plus user reports for early outage detection. | ||
| Maintenance feed for HotDoc | ||
| Granular alerts filtering by HotDoc components and regions. |
Monitor HotDoc Status with IsDown
14-day free trial • No credit card required
Frequently Asked Questions
Is HotDoc down today?
HotDoc isn't down. You can check HotDoc status and incident details on the top of the page. IsDown continuously monitors HotDoc official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current HotDoc status?
HotDoc is currently operational. You can check HotDoc status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a HotDoc outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is HotDoc down today or just slow?
Currently there's no report of HotDoc being slow. Check on the top of the page if there are any reported problems by other users.
How are HotDoc outages detected?
IsDown monitors the HotDoc official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is HotDoc having an outage right now?
HotDoc last outage was on November 23, 2025 with the title "SMS Replies to appointment reminders not being received"
How often does HotDoc go down?
IsDown has tracked 45 HotDoc incidents since January 2023. When HotDoc goes down, incidents typically resolve within 360 minutes.
Is HotDoc down for everyone or just me?
Check the HotDoc status at the top of this page. IsDown combines official status page data with user reports to show whether HotDoc is down for everyone or if the issue is on your end.
What HotDoc components does IsDown monitor?
IsDown monitors 23 HotDoc components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if HotDoc is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring HotDoc and get alerts in real-time when HotDoc has outages.
Why use IsDown to monitor HotDoc instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor HotDoc and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring HotDoc?
IsDown and DownDetector help users determine if HotDoc is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about HotDoc's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Latest Articles from our Blog
Monitor HotDoc status and get alerts when it's down
14-day free trial · No credit card required · No code required
