Live HotDoc status. See if HotDoc is down, view recent outages, and get real-time alerts when problems start.
HotDoc is operational
IsDown pulls data from HotDoc's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 43 incidents since started monitoring HotDoc status in January 2023. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
4 months ago · lasted about 20 hours
We have identified issues with the payment section within the HotDoc Dashboard. Customer using the payments features will experiencing the following issues: 1. Missing "Payment Request" Button in their Dashboard. 2. Some customers are reporting...
10 months ago · lasted about 24 hours
An issue has been identified with the API for integration between Core Practice and HotDoc. Customers using HotDoc are experiencing trouble confirming appointment requests. Our Product team is currently working with the team are Core Practice to r...
11 months ago · lasted about 21 hours
Genie have identified a latency issue for Genie Solutions customers, resulting in a 4 hour processing delay to Specialist Bookings. We are currently partnering with Genie Support to investigate the cause of the delay. For now all Genie clinics usi...
We've tracked and collected 43 incidents since started monitoring HotDoc status
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Brendan
Can't log in can't reset password can't make a new profile. Not receiving emails from hot doc
Bob
HotDoc opens to a white screen. Deleted app and started again. Now just opens to show HotDoc and won’t open any further. Can’t make appointments. Also won’t work through opening on web. Please advise what is the solution?
Andrew
The website won't load and says 403 forbidden
Bob
The app has crashed and won’t refresh.. I cannot book appointments. Nothing is working, why?
Emma
After global issue on July 19 2024, Hot Doc app is frozen and unusable.
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HotDoc isn't down. You can check HotDoc status and incident details on the top of the page. IsDown continuously monitors HotDoc official status page every few minutes. In the last 24 hours, there were 0 outages reported.
HotDoc is currently operational. You can check HotDoc status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of HotDoc being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the HotDoc official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
HotDoc last outage was on January 29, 2025 with the title "Payment Request Service Disruption"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor HotDoc and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor HotDoc with maximum flexibility
IsDown monitors HotDoc for major outages. A major outage is when HotDoc experiences a critical issue that severely affects one or more services/regions. When HotDoc marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors HotDoc status page for minor outages. A minor outage is when HotDoc experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in HotDoc status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
HotDoc publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors HotDoc and all their 23 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
HotDoc and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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