Is HotDoc Down? What is the current status?

HotDoc status is operational
IsDown gathers data for HotDoc status from official sources and user reports.
Updated from HotDoc official status page.
HotDoc not working for you?

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HotDoc issues reported by users in the last 24 hours

Latest user comments about HotDoc problems

  • B
    16 days ago

    Bob The app has crashed and won’t refresh.. I cannot book appointments. Nothing is working, why?

  • E
    3 months ago

    Emma Dashboard After global issue on July 19 2024, Hot Doc app is frozen and unusable.

No active incidents reported in HotDoc's status page

HotDoc outages in the last 30 days

Number of Incidents

0 issues

Last incident

60 days ago

HotDoc outage history

Outage with Core Practice Software Integration

Minor Resolved

August 06, 2024 · lasted about 24 hours

An issue has been identified with the API for integration between Core Practice and HotDoc. Customers using HotDoc are experiencing trouble confirming appointment requests. Our Product team is curr...

Delays in Specialist bookings

Minor Resolved

July 08, 2024 · lasted about 21 hours

Genie have identified a latency issue for Genie Solutions customers, resulting in a 4 hour processing delay to Specialist Bookings. We are currently partnering with Genie Support to investigate the...

Processing Delaying with Pin Payments

Minor Resolved

June 11, 2024 · lasted about 21 hours

We have identified a issue that impacting the processing of payments for customer using Pin Payments. This is impacting: Capturing pre-authorisation, Release of funds and refund processing. We ha...

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Check HotDoc components, services, or regions current status in real-time

Cut Vendor Outage Costs with an Internal Status Page

IsDown aggregates and normalizes all your vendors' status pages. Create a dashboard & get outages alerts in Slack, PagerDuty, Datadog, and more.

Stay informed about HotDoc status changes

IsDown offers an easy way to monitor HotDoc with maximum flexibility

Major Outages Notifications

IsDown monitors HotDoc for major outages. A major outage is when HotDoc experiences a critical issue that severely affects one or more services/regions. When HotDoc marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors HotDoc status page for minor outages. A minor outage is when HotDoc experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in HotDoc status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

HotDoc publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors HotDoc and all their 23 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

HotDoc and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is HotDoc down today?

HotDoc is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the HotDoc status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest HotDoc outages, issues and problems' at the top of the page.

When was the last HotDoc outage?

HotDoc last outage was on August 06, 2024 with the title "Outage with Core Practice Software Integration"

HotDoc not working for you? How do I know if HotDoc is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check HotDoc status and outages?
Why use IsDown to monitor HotDoc instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor HotDoc and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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