Outage in HotDoc
Payment Request Service Disruption
Resolved Minor
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Outage Details
Components affected
HotDoc hotdoc.com.auLatest Updates ( sorted recent to last )
We can confirm that the root cause has been identified and this issue is now resolved.
We have identified the issue and have now implemented a fix. We are now monitoring to verify there are no further issues.
We have identified issues with the payment section within the HotDoc Dashboard. Customer using the payments features will experiencing the following issues:
1. Missing "Payment Request" Button in their Dashboard.
2. Some customers are reporting that payment providers have also been unlinked.
At this stage we are currently investigating. Please check in here to view further updates.
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