Is HotDoc Down? Check current status

Check if HotDoc is down, official outages, user-reported issues, and outages map.

Current HotDoc status

HotDoc is working normally

Updated from HotDoc official status page a few minutes ago

HotDoc not working for you?

HotDoc service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
HotDoc Outage Map

View HotDoc Reports Map

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  • Track outages in real-time
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HotDoc recent outages and downtime history

IsDown has tracked 43 incidents since started monitoring HotDoc status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official HotDoc outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Jan 28, 2025
09:18 PM EST
Minor
Payment Request Service Disruption
We have identified issues with the payment section within the HotDoc Dashboard. Customer using th...
about 20 hours
Aug 05, 2024
08:04 PM EDT
Minor
Outage with Core Practice Software Integration
An issue has been identified with the API for integration between Core Practice and HotDoc. Custo...
about 24 hours
Jul 07, 2024
10:54 PM EDT
Minor
Delays in Specialist bookings
Genie have identified a latency issue for Genie Solutions customers, resulting in a 4 hour proces...
about 21 hours
Jun 10, 2024
10:15 PM EDT
Minor
Processing Delaying with Pin Payments
We have identified a issue that impacting the processing of payments for customer using Pin Payme...
about 21 hours
Jun 06, 2024
11:58 PM EDT
Minor
Delays in Specialist bookings
We have identified an issue in processing times for Genie Solutions customers, resulting in a del...
about 2 hours
May 21, 2024
09:17 PM EDT
Minor
Processing Delay for HotDoc Customers
We are currently investigating an issue causing delays in processing actions on HotDoc's platform...
about 3 hours
May 15, 2024
01:32 AM EDT
Minor
Processing Delay for Specialist Bookings
We have identified a processing delay for Specialist bookings. Currently we are seeing a delay of...
about 18 hours
Apr 30, 2024
06:36 PM EDT
Minor
PDF Download Error
We are experiencing an issue with PDF downloads across HotDoc services. This affects Recall lette...
about 2 hours
Apr 22, 2024
01:37 AM EDT
Minor
Service Disruption - HotDoc Sidebar
At 2pm today we identified a small percentage of HotDoc Customers who, following a Sidebar update...
9 days
Apr 17, 2024
09:48 PM EDT
Minor
Service Disruption
At 9:00 am today we identified a small percentage of HotDoc Customers who can no longer log into ...
about 7 hours
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Be the first to know when HotDoc goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about HotDoc status

See what users are saying about HotDoc issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Saran - nothing works. cannot see booked appts..

  • Brendan - Can't log in can't reset password can't make a new profile. Not receiving emails from hot doc .

  • Bob - HotDoc opens to a white screen. Deleted app and started again. Now just opens to show HotDoc and won’t open any further. Can’t make appointments. Also won’t work through opening on web. Please advise what is the solution? .

  • Andrew - The website won't load and says 403 forbidden.

  • Bob - The app has crashed and won’t refresh.. I cannot book appointments. Nothing is working, why?.

  • Emma - After global issue on July 19 2024, Hot Doc app is frozen and unusable. .

    Dashboard

HotDoc components or services current status

Component Status
hotdoc.com.au OK
Other Services OK
Practices OK

Medical appointment management software that features a user dashboard, integrations, and automated tools for patient check-in and communication, leveraging AWS services for security and data handling.

Monitoring HotDoc since January 2023

Tracking 23 HotDoc services and regions

Need help? Try here:
Support at website.
Check their status page.

1 incident in 2025

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How to monitor the status of HotDoc and all your dependencies?

IsDown is a status page aggregator that monitors if HotDoc and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when HotDoc, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors HotDoc?

IsDown monitors HotDoc health in almost real-time

Every few minutes we go to the status page of HotDoc (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of HotDoc's 23 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in HotDoc, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from HotDoc and other services.

One status page to monitor all your external dependencies

What you get when monitoring HotDoc with IsDown

Track HotDoc incidents and downtimes by severity

IsDown checks HotDoc official status page for major/minor outages or downtimes. A major outage is when HotDoc experiences a critical issue that severely affects one or more services/regions. A minor incident is when HotDoc experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a HotDoc outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with HotDoc

HotDoc and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of HotDoc outages and downtimes

IsDown collects all information from the outages published in HotDoc status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming HotDoc maintenance events

HotDoc publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the HotDoc outages that impact your business

IsDown monitors HotDoc and all their 23 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor HotDoc but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor HotDoc and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor HotDoc and all your external dependencies in real-time

Get notified imediatelly when there's an issue with HotDoc or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from HotDoc and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with HotDoc or other services

Send outage information from HotDoc and other services to your tools

IsDown integrates with 20+ tools. Connect the status of HotDoc and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from HotDoc and other services to your tools

Share HotDoc status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is HotDoc down?'

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Share HotDoc status in your status page

HotDoc Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect HotDoc outages, IsDown monitors HotDoc's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official HotDoc status page monitoring with real-time incident details.
Monitor 4,522+ services including HotDoc in a single dashboard.
Instant HotDoc outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of HotDoc official status and user-reported issues.
Maintenance feed for HotDoc
Granular alerts filtering by HotDoc components and regions.
Start Monitoring HotDoc with IsDown

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Frequently Asked Questions

Is HotDoc down today?

HotDoc isn't down. You can check HotDoc status and incident details on the top of the page. IsDown continuously monitors HotDoc official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current HotDoc status?

HotDoc is currently operational. You can check HotDoc status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a HotDoc outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is HotDoc down today or just slow?

Currently there's no report of HotDoc being slow. Check on the top of the page if there are any reported problems by other users.

How are HotDoc outages detected?

IsDown monitors the HotDoc official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is HotDoc having an outage right now?

HotDoc last outage was on January 28, 2025 with the title "Payment Request Service Disruption"

How to check if HotDoc is down?

Why use IsDown to monitor HotDoc instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor HotDoc and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring HotDoc?

IsDown and DownDetector help users determine if HotDoc is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about HotDoc's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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