Outage in HotDoc
Outage with Core Practice Software Integration
Resolved MinorIncident Report
An issue has been identified with the API for integration between Core Practice and HotDoc. Customers using HotDoc are experiencing trouble confirming appointment requests. Our Product team is currently working with the team are Core Practice to resolve this issue. While we resolve this issue, bookings for Core Practice customers will be temporarily disabled.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/06/2024 11:57PM
This has now been resolved and all Core Practice clinic have been restored online.
IDENTIFIED
about 1 year ago - at 08/06/2024 12:04AM
An issue has been identified with the API for integration between Core Practice and HotDoc. Customers using HotDoc are experiencing trouble confirming appointment requests. Our Product team is currently working with the team are Core Practice to resolve this issue. While we resolve this issue, bookings for Core Practice customers will be temporarily disabled.
Latest HotDoc outages
Payment Request Service Disruption - 9 months ago
Delays in Specialist bookings - over 1 year ago
Processing Delaying with Pin Payments - over 1 year ago
Delays in Specialist bookings - over 1 year ago
Processing Delay for HotDoc Customers - over 1 year ago
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