Is HIN Down? HIN Status & Outages
HIN status updated a few minutes ago
What is HIN status right now?
HIN is undergoing maintenance
IsDown is reporting that HIN is undergoing maintenance.
IsDown last checked HIN status on at . We've received 0 user reports in the past 24 hours.
Maintenance
started about 11 hours ago
Important note regarding the HIN Client update
Monitoring since Feb 2026
·
27 incidents caught
·
33 components tracked in real-time
HIN service health over the last 24 hours
This chart shows the number of user-reported issues for HIN service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report HIN is down. The map shows recent HIN outages from around the world.
HIN Outage Map
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HIN Downtime Health — Last 90 Days
In the last 90 days, HIN had 6 incidents (4 major outages and 2 minor incidents) with a median duration of 1 hour 49 minutes.
6
Incidents
4
Major Outages
2
Minor Incidents
1
hour
Median Resolution
Recent HIN outages detected by IsDown
Full incident reports for recent HIN outages, including timelines, affected components, and resolution details.
about 1 hour
Feb 11, 2026 at 05:51 AM
| Title | Started At | Duration |
|---|---|---|
|
There is currently a problem with usage in the HIN client.
We are working hard to resolve this i...
|
Mar 04, 2026 at 10:43 AM UTC
|
about 2 hours |
|
Unfortunately, covercard.hin.ch is currently unavailable.
Start time: 25 Februar 2026 – 09:20
...
|
Feb 25, 2026 at 08:28 AM UTC
|
about 4 hours |
|
We have an partial outage of sign.hin.ch
Start: 12.02.2026 at 13:58
|
Feb 12, 2026 at 01:33 PM UTC
|
42 minutes |
|
We are currently facing an outage of our web applications eprescription.hin.ch and pharma-eprescr...
|
Feb 11, 2026 at 01:51 PM UTC
|
about 1 hour |
|
Currently HIN Mail Seals cannot be opened.
Issue start: 22.01.2026 - 15:45
|
Jan 22, 2026 at 02:58 PM UTC
|
about 2 hours |
|
Disruption:
The website is currently unavailable:
- https://e-rezept.ch
- https://e-ricetta.ch
...
|
Dec 11, 2025 at 06:46 AM UTC
|
about 4 hours |
|
Emedko outage
Start: 02.12.2025 - 11:30
We are working with Viacar to resolve the issue as qui...
|
Dec 02, 2025 at 12:38 PM UTC
|
about 18 hours |
|
Currently, HIN Mail Seals cannot be opened.
Issue start: 6 p.m.
|
Nov 27, 2025 at 06:55 AM UTC
|
about 1 hour |
|
Currently, no documents can be signed in HIN Sign.
We are working hard to resolve this issue.
St...
|
Oct 02, 2025 at 11:33 AM UTC
|
about 1 hour |
|
Sa 27.09. 01:50h-05:45h, Full service outage due to outage of MS Azure Services Switzerland North
|
Sep 26, 2025 at 11:30 PM UTC
|
6 days |
HIN Scheduled Maintenances
Check upcoming HIN maintenance windows. 1 scheduled maintenances may affect HIN status.
-
Mar 09 2026Important note regarding the HIN Client update
Scheduled for March 09, 2026 at 01:20 AM PDT · until 05:20 PM PDT
Scheduled maintenance is currently in progress. We will provide updates as necessary.
HIN Components Status
Check if any HIN component is down. View the current status of 15 services and regions.
| Component | Status |
|---|---|
| HIN Client | MAINTENANCE |
| Alternative Authentisierung | Authentification alternative | OK |
| E-Rezept Schweiz Service | Service E-Ordonnance Suisse | OK |
| HIN Awareness Portal | OK |
| HIN Filebox | OK |
| HIN geschützte Anwendungen | Applications protégées HIN | OK |
| HIN Homepage | OK |
| HIN Mail | OK |
| HIN Medical Boards | OK |
| HIN Meeting | OK |
| HIN Servicecenter | OK |
| HIN Sign | OK |
| HIN Talk | OK |
| HIN Teilnehmerverzeichnis | Répertoire des participants HIN | OK |
| Kundendienst und Support | Service clientèle et support | OK |
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About HIN Status and Outage Monitoring
IsDown has monitored HIN continuously since February 2026.
We monitor HIN's official status page across 33 components organized into 15 groups. IsDown interprets HIN statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if HIN is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track HIN status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors HIN
IsDown checks HIN's status page every few minutes, across all 33 components. We combine official status data with user reports to detect when HIN is down, often before the vendor announces it.
When HIN status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring HIN with IsDown
Track HIN incidents and downtimes by severity
IsDown checks HIN official status page for major/minor outages or downtimes. A major outage is when HIN experiences a critical issue that severely affects one or more services/regions. A minor incident is when HIN experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a HIN outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with HIN
HIN and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of HIN outages and downtimes
IsDown collects all information from the outages published in HIN status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming HIN maintenance events
HIN publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the HIN outages that impact your business
IsDown monitors HIN and all their 33 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Simple & Powerful
How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 6,020+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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HIN Downdetector vs IsDown
Looking for HIN outage alerts like Downdetector? IsDown monitors HIN's official status page for verified incident data, not just user reports. Know exactly when HIN is down, which components are affected, and when service health is restored. Here's why official HIN status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official HIN status page monitoring. Know when HIN is down with real time incident details. | ||
| Monitor 6,020+ services including HIN in a single dashboard. | ||
| Instant HIN outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: HIN official status plus user reports for early outage detection. | ||
| Maintenance feed for HIN | ||
| Granular alerts filtering by HIN components and regions. |
Monitor HIN Status with IsDown
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Frequently Asked Questions
Is HIN down today?
HIN is down. You can check HIN status and incident details on the top of the page. IsDown continuously monitors HIN official status page every few minutes. In the last 24 hours, there were 0 outages reported.
What is the current HIN status?
HIN seems to be having problems. You can check HIN status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a HIN outage now?
Yes, there is an ongoing outage. You can check the details on the top of the page.
Is HIN down today or just slow?
Yes, HIN might be slow as there's an ongoing outage. You can check the details on the top of the page.
How are HIN outages detected?
IsDown monitors the HIN official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is HIN having an outage right now?
HIN last outage was on March 04, 2026 with the title "Problem Registration HIN ID"
How often does HIN go down?
IsDown has tracked 27 HIN incidents since February 2026. When HIN goes down, incidents typically resolve within 126 minutes.
Is HIN down for everyone or just me?
Check the HIN status at the top of this page. IsDown combines official status page data with user reports to show whether HIN is down for everyone or if the issue is on your end.
What HIN components does IsDown monitor?
IsDown monitors 33 HIN components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if HIN is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring HIN and get alerts in real-time when HIN has outages.
Why use IsDown to monitor HIN instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor HIN and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring HIN?
IsDown and DownDetector help users determine if HIN is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about HIN's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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