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Outage in HIN

Partial Outage Unable to Update Phone Number

Resolved Major
August 13, 2026 - Started 13 days ago - Lasted about 4 hours
Official incident page

Incident Report

At present, it is not possible to update your phone number on SEAL Mail. We are working flat out to resolve the issue. We apologise for any inconvenience caused. Start: 13 August 2026 – 09:00

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 08/13/2026 03:38PM

This incident has been resolved.

INVESTIGATING 13 days ago - at 08/13/2026 11:55AM

At present, it is not possible to update your phone number on SEAL Mail.

We are working flat out to resolve the issue.

We apologise for any inconvenience caused.

Start: 13 August 2026 – 09:00

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