Empatica status updated
Empatica is working normally
This chart shows the number of user-reported issues for Empatica service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Empatica is down. The map shows recent Empatica outages from around the world.
Empatica Outage MapCheck Empatica status history below. IsDown detects when Empatica is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Due to an issue with our Cloud and Service Providers, our services are experiencing intermittent ...
|
Oct 20, 2025 at 09:56 AM UTC
|
about 20 hours |
|
We are investigating an issue with Empatica API being unreachable.
|
Jul 24, 2020 at 04:00 AM UTC
|
over 1 year |
|
Empatica APIs are currently unavailable.
|
Jul 04, 2020 at 09:30 PM UTC
|
over 1 year |
|
Raw Data Download is currently under required maintenance. Data export requests won't be lost and...
|
Apr 20, 2020 at 11:25 AM UTC
|
almost 2 years |
|
Our 3rd party cloud provider is facing issues with one of the key pieces of Empatica infrastructu...
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Apr 17, 2020 at 10:19 AM UTC
|
almost 2 years |
|
As a consequence of Mandrill planned downtime, email delivery is expected to be delayed.
All emai...
|
Jan 11, 2020 at 05:04 AM UTC
|
about 2 years |
|
We are noticing an increase in API requests which is causing a slow down in data processing.
|
Jan 09, 2020 at 03:00 AM UTC
|
about 2 years |
|
A network issue caused our database to reject all the connections, therefore being unresponsive f...
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Dec 19, 2019 at 10:15 AM UTC
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over 2 years |
|
Starting from Friday, September 6, our sleep and activity algorithms have been providing inaccura...
|
Sep 05, 2019 at 10:00 PM UTC
|
over 2 years |
|
When your product or service isn’t functioning as expected, let your customers know by creating a...
|
Feb 10, 2019 at 05:53 PM UTC
|
about 3 years |
Check if any Empatica component is down. View the current status of 7 services and regions.
| Component | Status |
|---|---|
| Alert | OK |
| Care | OK |
| Cloud Services | OK |
| Mate | OK |
| Myembrace | OK |
| Research portal | OK |
| Store | OK |
IsDown has monitored Empatica continuously since May 2021, tracking this Healthcare IT for 5 years. Over that time, we've documented 10 outages and incidents, averaging 0.2 per month.
We monitor Empatica's official status page across 41 components organized into 7 groups. IsDown interprets Empatica statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Empatica is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Empatica status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Empatica's status page every few minutes, across all 41 components. We combine official status data with user reports to detect when Empatica is down, often before the vendor announces it.
When Empatica status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Empatica official status page for major/minor outages or downtimes. A major outage is when Empatica experiences a critical issue that severely affects one or more services/regions. A minor incident is when Empatica experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Empatica outage, we send you an alert and update your dashboard and status page.
Empatica and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Empatica status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Empatica publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Empatica and all their 41 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Empatica is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Empatica health alongside all your other vendors in a single view.
Get notified when Empatica is down. Filter by severity to skip noise.
Route Empatica outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Empatica service status with your team or customers on a branded page.
Looking for Empatica outage alerts like Downdetector? IsDown monitors Empatica's official status page for verified incident data, not just user reports. Know exactly when Empatica is down, which components are affected, and when service health is restored. Here's why official Empatica status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Empatica status page monitoring. Know when Empatica is down with real time incident details. | ||
| Monitor 5,450+ services including Empatica in a single dashboard. | ||
| Instant Empatica outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Empatica official status plus user reports for early outage detection. | ||
| Maintenance feed for Empatica | ||
| Granular alerts filtering by Empatica components and regions. |
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Empatica isn't down. You can check Empatica status and incident details on the top of the page. IsDown continuously monitors Empatica official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Empatica is currently operational. You can check Empatica status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Empatica being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Empatica official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Empatica last outage was on October 20, 2025 with the title "3rd Party Provider Operational Issues"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Empatica and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Empatica is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Empatica's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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