Check if Upheal is down, official outages, user-reported issues, and outages map.
Upheal is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 11 incidents since started monitoring Upheal status in March 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Upheal outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Oct 20, 2025 06:55 PM EDT | 
                                              
                                                Major
                                              
                                             We’ve resolved the remaining issues causing delayed processing. All core services are now fully o...
                                             | 30 minutes | 
| Oct 20, 2025 04:43 PM EDT | 
                                              
                                                Major
                                              
                                             We’re making steady progress in recovering our core services. Session processing may still experi...
                                             | about 3 hours | 
| Oct 20, 2025 01:08 PM EDT | 
                                              
                                                Major
                                              
                                             We are facing performance issues due to continued issues with our cloud provider, and are working...
                                             | about 6 hours | 
| Oct 20, 2025 05:31 AM EDT | 
                                              
                                                Major
                                              
                                             AWS region outage was resolved. All Upheal services are back and working as expected..
                                             | about 14 hours | 
| Oct 07, 2025 05:49 PM EDT | 
                                              
                                                Minor
                                              
                                             We are currently experiencing a delay in processing sessions. The issue is on our side. We have a...
                                             | about 1 hour | 
| Sep 17, 2025 04:05 AM EDT | 
                                              
                                                Major
                                              
                                             Service temporarily unavailable due to authorization issues.
                                             | 44 minutes | 
| Aug 21, 2025 09:35 AM EDT | 
                                              
                                                Major
                                              
                                             There was a short disruption. Everything is working now
                                             | 27 minutes | 
| Aug 12, 2025 11:27 AM EDT | 
                                              
                                                Minor
                                              
                                             We are experiencing an outage with one of our providers (GCP), and we are switching to a differen...
                                             | about 1 hour | 
| Jul 25, 2025 10:39 AM EDT | 
                                              
                                                Minor
                                              
                                             Our monitoring indicates that processing of some sessions is taking longer than expected. The inv...
                                             | about 7 hours | 
| Jul 14, 2025 12:01 PM EDT | 
                                              
                                                Minor
                                              
                                             We are currently experiencing an issue with one of our third-party service providers, resulting i...
                                             | about 1 hour | 
 
    See what users are saying about Upheal issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
April - I cannot even load the Login page..
Keifer - Main website will not load, says "Unexpected Error".
| Component | Status | 
|---|---|
| API | OK | 
| Integration API | OK | 
| Web Application at https://app.upheal.io | OK | 
| Website at https://upheal.io | OK | 
Mental health platform offering therapy and counseling services through a web application, with integration capabilities via an API.
Monitoring Upheal since March 2025
Tracking 4 Upheal services and regions
11 incidents in 2025
IsDown is a status page aggregator that monitors if Upheal and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Upheal, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Upheal (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Upheal's 4 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Upheal and other services.
 
            IsDown checks Upheal official status page for major/minor outages or downtimes. A major outage is when Upheal experiences a critical issue that severely affects one or more services/regions. A minor incident is when Upheal experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Upheal outage, we send you an alert and update your dashboard and status page.
Upheal and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Upheal status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Upheal and all their 4 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Upheal but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Upheal and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of Upheal and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Upheal down?'
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                        While Downdetector relies on user-submitted reports to detect Upheal outages, IsDown monitors Upheal's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official Upheal status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Upheal in a single dashboard. | ||
| Instant Upheal outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Upheal official status and user-reported issues. | ||
| Maintenance feed for Upheal | ||
| Granular alerts filtering by Upheal components and regions. | 
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Upheal isn't down. You can check Upheal status and incident details on the top of the page. IsDown continuously monitors Upheal official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Upheal is currently operational. You can check Upheal status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Upheal being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Upheal official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Upheal last outage was on October 20, 2025 with the title "Our services are fully fuctional"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Upheal and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Upheal is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Upheal's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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