Outage in Accurx
Emails failing to send to patients and healthcare professionals
Resolved Minor
January 07, 2026 - Started about 1 month ago
- Lasted about 3 hours
Incident Report
We are aware that emails are not being delivered to patients and other healthcare professionals.
We're currently investigating this and will provide an update shortly. For urgent messages, please avoid using email notifications.
We are sorry for any inconvenience caused during this time.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 01/07/2026 01:37PM
We have released a fix that is expected to resolve the issue. We are closely monitoring this change and will confirm when normal services have resumed.
INVESTIGATING
about 1 month ago - at 01/07/2026 12:50PM
We are aware that emails are not being delivered to patients and other healthcare professionals.
We're currently investigating this and will provide an update shortly. For urgent messages, please avoid using email notifications.
We are sorry for any inconvenience caused during this time.
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