Outage in Accurx

Scribe - Reaching limit unexpectedly

Resolved Minor

March 03, 2026 - Started 27 days ago - Lasted about 4 hours

Incident Report

We've received some reports of a recent issue where users hit a limit within Accurx Scribe. We're currently investigating this and will provide an update shortly.

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Latest Updates ( sorted recent to last )

MONITORING 27 days ago - at 03/03/2026 12:38PM

The team has released a fix for the Scribe limitation issue. If you're still experiencing the issue, please restart your Accurx Desktop/Accurx Web and try again.

If you're still hitting the limitation error after restarting, please reach out to our support team to investigate further.

Apologies for the inconvenience this has caused!

IDENTIFIED 27 days ago - at 03/03/2026 10:35AM

We've implemented a quick fix on our end that should resolve this issue. Please close and reopen Accurx Scribe, then try conducting a Scribe consultation again.

If you're still running into the issue, please do reach out to our support team to investigate.

INVESTIGATING 27 days ago - at 03/03/2026 09:45AM

We've received some reports of a recent issue where users hit a limit within Accurx Scribe.

We're currently investigating this and will provide an update shortly.

Latest Accurx outages

Disruption to Accurx's integration with Emis - 7 days ago

EMIS Connection Issues - 14 days ago

Scribe Note Generation Errors - about 2 months ago

Scribe saving to records and pulling patient details errors - about 2 months ago

Scribe note generation slowness - 2 months ago

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